How We Handle Your Information

We collect information you send us and basic information about visits to our website. This policy explains how Portland SEO Crew uses that information to respond, prepare a free visibility check and arrange follow-up about your request.

Information you send through our form

We collect the details you submit through our website form: your name, business name, website, phone number, email address, city and message. Those details tell us which business you are asking about and how to reach you with a reply.

The message you write is also part of the information we receive. If you include information about your business or a question about the free visibility check, we use it when responding to that request.

Calls and chats are recorded

Our automated assistant answers calls and chats, and those conversations are recorded and transcribed. We collect both the recordings and the written transcripts as part of handling your inquiry.

The information you share during a call or chat is part of that conversation record. Calling or chatting with us involves this automated assistant, so please keep the recording and transcription in mind when choosing what to share.

Analytics and cookies on this site

We collect basic analytics about website visits, including pages viewed, device information and approximate location. We use privacy-friendly analytics and Google Analytics, which uses cookies.

These analytics describe activity on the website, alongside the information people submit when contacting us. Our collection includes both kinds of information: basic visit details and the details provided through forms, calls and chats.

How we use your information

We use your information to reply to you, prepare the free visibility check and allow one of our SEO specialists to contact you about it. That specialist is an independent SEO professional in our network who would do the work.

Your business details support the preparation of the check, and your contact details let us respond about it. The message or conversation you provide gives context for that response and the specialist's follow-up.

Who receives your information

We share your information only with that specialist and the service providers that run the site. Those providers support hosting, phone and AI assistant services, email delivery and analytics.

We never sell personal information. Sharing for a response or to operate these services is limited to the specialist and providers described here.

How to request deletion

You can ask us to delete your information by phone or through our contact form. Use either method to tell us that you are making a deletion request, so we understand the purpose of your message.

You can find the form on our contact page. If you choose to call about deletion, our automated assistant answers the call, which is recorded and transcribed.

Children and policy changes

Our site is not intended for children under 13. When we change this policy, we date the changes on this page so readers can identify the policy date.

Policy date: October 20, 2026.